Frequently asked questions.
Sixteen answers across product, billing, delivery, and data. Can't find what you're looking for? Editorial answers everything within 24 hours. See Contact.
Product
A research catalog of short, human-edited intelligence reports on AI for professional-services firms. Each report covers one function (intake, bookkeeping, screening, reporting) for one vertical (law, accounting, recruiting, agencies, brokers, clinics, consultants).
Browse the catalog, buy what you need (€5 to €75), and your purchases land in a permanent library. PDF download plus in-browser reader, both work on a phone.
An email address. No company size minimum, no sales call, no annual contract.
Not in the usual sense, but every report's executive summary and table of contents are free to read on the report's page. That's two pages of content per report at no cost.
A micro-brief (€5) answers one question in ten minutes; a standard (€15) maps a vertical's current state in twenty pages; a deep-dive (€35) compares vendors and recommends one in forty pages. See Pricing.
Billing & payment
Pay per report, or buy a bundle for a per-report discount. Payment by Visa, Mastercard, or Amex in EUR, USD, or GBP at ECB rates. See Pricing.
No. Every report on the catalog is buyable on its own. The Intel Pass exists for repeat buyers and is labelled OPTIONAL.
Visa, Mastercard, American Express. We don't accept PayPal, crypto, or bank transfer at launch.
Yes. Apply at checkout. We never auto-apply codes; you control what's used.
Full refund within 14 days if you haven't downloaded the PDF and haven't opened the in-app reader. For bundles, we refund unused reports pro rata. Email refunds@nichetel.com. See Refund Policy.
Delivery & format
Instantly. The PDF is generated when you buy and lives in your library forever. The in-app reader opens the same content in your browser.
Immediately on successful payment. The PDF is in your library within seconds. A confirmation email follows from billing@nichetel.com with a copy of the invoice.
PDF (downloadable, printable, archivable) plus an in-browser reader at /app/report/[slug]. Both work on phone, tablet, and desktop.
Data & security
Yes. Encrypted in transit (TLS 1.3) and at rest (AES-256). Payment data is handled by our processor and never touches our servers. See Privacy Policy.
We collect the minimum needed to deliver reports and invoices: name, email, billing country. We do not run third-party analytics or ad pixels at launch. See Privacy Policy for full detail.
Only with our payment processor (to charge your card), our email provider (to send your invoice), and where legally required. We do not sell, share, or monetise customer data. See Privacy Policy.