Sixteen reports across six verticals, organised by buying decision. Every cover shows the executive summary and table of contents. Those are free to read.
Across intake, support, reporting, bookkeeping, marketing, scheduling. What's the credible stack, what does a realistic monthly cost look like, what to adopt first, what to avoid. Synthesises the function-specific reports into a strategic whole.
Updated 2026-03-30 · 21,800 words · 72 pages
The synthesis report. Cross-vertical, cross-function. The full landscape for 2026.
2 reports
Tier 4 · DEEP-DIVE
Boutique and small law firm partners and practice managers evaluating intake automation.
Updated 2026-04-12
Tier 2 · STANDARD
Legal practice managers and partners scoping where to start.
Updated 2026-03-30
2 reports
2 reports
2 reports
Tier 4 · DEEP-DIVE
SMB support team leads, operations managers.
Updated 2026-04-20
Tier 2 · STANDARD
Operations managers, back-office leads.
Updated 2026-04-01
5 reports
Tier 3 · DEEP-DIVE LITE
Agency owners, account directors.
Updated 2026-04-04
Tier 4 · DEEP-DIVE
Independent and boutique insurance brokers.
Updated 2026-04-10
Tier 3 · DEEP-DIVE LITE
Real-estate brokers, small brokerages.
Updated 2026-04-06
Tier 4 · DEEP-DIVE
Clinic managers, private-practice owners.
Updated 2026-04-09
Tier 3 · DEEP-DIVE LITE
Independent consultants, boutique B2B service firms.
Updated 2026-04-03
2 reports
Tier 4 · DEEP-DIVE
Compliance-heavy SMEs: legal, financial-service boutiques, clinics.
Updated 2026-04-02
Tier 3 · DEEP-DIVE LITE
Owners and DPO-equivalents at SMEs handling client or customer data.
Updated 2026-04-05
We publish four to eight new reports a quarter. If your vertical isn't on the list, tell us. Pitches from operators in narrow professional fields are the most useful input we receive.