Client administration
Monthly client-document collection
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NT-077 / Decision pack
Prepare a renewal discussion from the service record.
Prepare a renewal discussion from the service record. Connect renewal topic, current arrangement reference, question to resolve with responsibility and evidence. An action closes only when all task fields, owner and target date are entered, its state is Complete and an evidence reference is recorded.
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Start with the decision
Account administrators organising an existing service renewal.
Use the actual agreement and renewal process. Verify dates with the governing records rather than assumptions.
Prepare scope, service-use and practical questions; keep pricing or terms changes with the authorised decision maker.
Record answers and next actions. A completed preparation item does not mean the client renewed.
A look inside
Fictional values from the workbook. Amounts are illustrative currency units, not a market rate or a customer result.
A renewal discussion worksheet, not a renewal contract or revenue forecast.
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Each product includes a PDF guide, an editable Excel workbook, a fictional worked example, a blank worksheet with 50 prepared rows and a decision log. Working kits also include an implementation plan and an adaptable message. The exact file list is on each product page.
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Client administration
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Client administration
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Client administration
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